Search results for "performance [monitoring]"

Territorial Governance, E-Government and Sustainable Development Policy: A System Dynamics Approach

2013

Part 1: Research Foundations; International audience; The goal of this paper is to demonstrate how system dynamics modelling can be used in e-government policy and systems as an aid to spport territorial ananlysis, planning and governance, sustainable performance in urban areas and the assessment of policy outcomes. Topics such as renewable energy, efficiency, the design and exploitation of urban energy, water and waste management infrastructure and the alignment of different stakeholders provide relevant fields of study for the analysis of this paper. Specifically, we reflect upon the way in which a preliminary dynamic performance management model of an exemplary case study can be used to …

Sustainable Development Model of EU Cities Compliant with UN Settings

2021

Nowadays, the globally accepted UN concept of sustainable development (SD) is gradu®ally transferred to the city level, including small and medium-sized cities. The implementation of SD settings requires regular measurement of developmental progress to monitor the level achieved in statics and dynamics, and to make strategic decisions for the next period. The existing urban SD indicator systems and indices are not well-suited for the monitoring of specific cities. Benchmarking algorithms and mathematical modelling procedures were applied to create a methodology and mathematical model for measuring the achieved urban SD level and to ensure the most objective selection and proportions of key …

Fostering Sustainable Organizational Development Through Dynamic Performance Management

2016

This chapter outlines a conceptual and methodological framework to support organizational policy makers in managing and assessing performance within the perspective of sustainability. It analyzes the role of SD to enhance P&C systems so as to both manage performance and foster sustainable development.

Sustainable Development Goals and Performance Measurement of Positive Energy District: A Methodological Approach

2021

The “Positive Energy Districts and Neighbourhoods for Sustainable Urban Development” program launched by the European Union can be considered a milestone towards the clean energy transition and carbon neutrality of urban areas. The achievement of this ambitious transition requires properly defined methodologies and action plans grounded on the main environmental, economic, and social pillars of sustainability. This paper is focused on the definition of a methodology for the characterization of PEDs sustainability assessment in terms of Sustainable Development Goals. In particular, the main research question to be answered regards the allocation of the surplus energy of PEDs to target the su…

Building on Entrepreneurs’ Leadership through ‘Lean’ and Dynamic Performance Management Systems in Small and Micro Firms. Challenges and Missed Oppor…

2014

This paper frames the potential benefits of ‘lean’ and dynamic performance management (PM) systems for small and micro enterprises. In this context, the ‘lean’ attribute is used to characterize a different approach in applying PM to small firms, in respect to larger organizations. In fact, such systems may exploit the entrepreneur’s tacit knowledge and build on leadership, by incorporating individual attributes into organizational routines. Related to small and micro firms, direct experience and case-studies suggest that their sudden crises and demises are often a product of gradual – internal and external – phenomena that entrepreneurs are not enabled to selectively and promptly detect and…

Reframing a Damaged Regional Brand on a Global Scale through Cultural and City Diplomacy - the Case of Sicily under a Dynamic Performance Governance …

2020

A Clientelistic Perspective of Managing Municipal Solid Waste System: An Analysis of the Social Impact of clientelism on the Municipality of Palermo

2014

This thesis aims to analyse the impact that clientelistic political pressures produces on the performance of Amia S.p.A., namely the public utility responsible of managing the solid waste management system of the municipality of Palermo, by making particular reference to the phenomenon of overstaffing. Synthetically, clientelism consists in a series of reciprocal convenience-based relationships between politicians and citizens, commanding unequal resources and involving mutually beneficial transactions in terms of economic, social and political consequences. The motivation of this research arise from the conviction that a deep analysis of this phenomenon, on one hand, could offer a greater …

NEW FINANCIAL RECOVERY PLANS OF ITALIAN LOCAL GOVERNMENTS: AN ASSESSMENT USING OUTCOME-ORIENTED DYNAMIC PERFORMANCE MANAGEMENT

This Ph.D. thesis investigates the new financial recovery plans as instruments which aim to avoid the bankruptcy of local governments in difficulties. This tool was approved by the Italian Central Government by Law Decree No. 174 of 2012. The goal of this work is to verify whether a recovery plan is capable of ensuring fiscal discipline and financial sustainability. The literature on the subject focuses mainly on two aspects: the description of legal framework and the static analysis of recovery plans. The present research, instead, explores the drafting process of recovery plans by investigating the local governments’ decision-making process and the involvement of stakeholders in planning …

Understanding how Human Resource Knowledge Accumulation, Depletion Processes impact on a Service Firm Performance

2016

This paper outlines how soft stock variables, such as human resource knowledge and more broadly Intellectual Capital (IC), accumulation and depletion processes are dynamically interrelated with firm performance. To this goal, the author suggests a framework making explicit the relationships between policy levers, strategic resources, drivers, end-results and performance indicators. The author argues that to explain a firm superior performance, it is not sufficient to look at the endowment of strategic resources in a given moment of time; it is instead required to investigate over time company strategic resources accumulation and depletion processes and how such assets are interconnected wit…

Using a Dynamic Performance Management approach to reinforce the benefits of territorial strategic planning

2013

The purpose of this paper is to present how system dynamics (SD) can be used to enrich performance management in local government and to foster a common shared view of the relevant system’s structure and behavior among stakeholders for territorial strategic planning. We begin by framing how dynamic complexity through SD modeling can support consensus building among different stakeholders within a territory, which moves beyond the traditional view of strategic planning within the context of a single jurisdiction. A Dynamic Performance Management (DPM) approach, as shown by our case-study, may help such players to overcome possible barriers to collaboration because of its support to better de…